Toll Free: 833.322.1918
MOBILE DATA SOURCE SERVICE
It is important to us at MDS that you have the time to effectively stay productive. You don’t need to be burdened with your mission critical equipment failing and then deciding your next move. Let us take care of it for you! Choose from one of our three top notch cost effective plans.
SOURCE SERVICES
SOURCE FLAT RATE
FLAT RATE COVERAGE
When it breaks, this easy flat rate service offering provides extended repair services well past the standard warranty period only when you need it. These features include:
- One easy Flat Rate Fee
- Full diagnostic function testing
- Covers normal electronic failure, wear and tear
- 3 or 5-day repair turnaround time
- RMA Portal
- Customer Support
- Any out of scope major damage will be quoted separately*
SOURCE SIMPLE
BASIC PROTECTION
This simple service offering provides extended repair services well past the standard warranty period. These features include:
- Covers normal electronic failure, wear and tear
- 5-day repair turnaround time
- RMA Portal
- Monthly reporting
- Customer Support
SOURCE COMPLETE
COMPLETE PROTECTION
Along with all of the feature of Source Simple, Complete provides additional capabilities so you can focus on what’s important, Complete includes:
- Comprehensive coverage – It’s covered!
- Covers accidental damage, plus normal wear and tear
- 3 or 5-day repair turnaround time options
- Configuration & Staging
- Preventative Maintenance
- RMA Portal
- Monthly reporting
- Customer Support
SOURCE NOW
ADVANCED COVERAGE
Take it one step further with Source Advanced. Same coverage as Complete. Minimize your downtime with same or next day replacement services! Key features include:
- Advance replacement - Same day or next day shipment of replacement device
- Complete spares pool management
- Comprehensive coverage – It’s covered!
- Covers accidental damage, plus normal wear and tear
- 3 or 5-day repair turnaround time options
- Configuration & Staging
- Preventative Maintenance
- RMA Portal
- Monthly reporting
- Customer Support